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As Part of Dallas Hermetic Company's Commitment to CQI (Continuous Quality Improvement), we would like to get your response to the following short survey.

How many compressors did your company replace last year? 

Had you previously heard of Dallas Hermetic Company?
Yes        No

Has your company purchased any replacement compressors from Dallas Hermetic Company?  
Yes        No

If you purchased a compressor from Dallas Hermetic Company this past year, how would you rate the following:

 

1
best

2

3

4

5
worst

Customer Service

 

 

 

 

 

Received knowledgeable assistance

Ease of reaching someone who could help

Quality of follow-up

 

 

 

 

 

 

Product

 

 

 

 

 

Received what you ordered

Product quality

Appearance

 

 

 

 

 

 

Shipping

 

 

 

 

 

Arrived on time

Arrived undamaged

 

 

 

 

 

 

Warranty

 

 

 

 

 

Claim adequately resolved

                                                                 

Comments